Privacy Policy
At Wilhelm Heating and Air Conditioning, Inc, we are committed
to our customers and clients. Our Privacy Policy was developed as
an extension of our commitment to combine the highest-quality service
with the highest level of integrity in dealing with our customers
and clients. Wilhelm Heating and Air Conditioning, Inc guarantees
that we will keep all information that you share with us strictly
confidential. We believe that individuals have the right to be informed
about the information being collected about them and about its intended
use. This Policy is designed to assist you in understanding how
we collect, use and safeguard the personal information you provide
to us and to assist you in making informed decisions when using
our site as well as our services.
If you choose to correspond further with us through email, we may
retain the content of your email messages together with your email
address and our responses. We provide the same protections for these
electronic communications that we employ in the maintenance of information
received by mail and telephone. This information is kept solely
for the purpose of building a client history and will help us to
serve you better.
Similar to other commercial Web sites, our Web site utilizes a standard
technology called "cookies" and Web server logs to collect information
about how our Web site is used. Information gathered through cookies
and Web server logs may include the date and time of visits, the
pages viewed, time spent at our Web site, and the Web sites visited
just before and just after our Web site. This information is collected
on an aggregate basis. None of this information is associated with
you as an individual.
We use Web site browser software tools such as cookies and Web server
logs to gather information about our Web site users' browsing activities,
in order to constantly improve our Web site and better serve our
customers. This information assists us to design and arrange our
Web pages in the most user-friendly manner and to continually improve
our Web site to better meet the needs of our customers and prospective
customers.
Cookies help us collect important business and technical statistics.
The information in the cookies lets us trace the paths followed
by users to our Web site as they move from one page to another.
Web server logs allow us to count how many people visit our Web
site and evaluate our Web site's visitor capacity. We do not use
these technologies to capture your individual email address or any
personally identifying information about you.
In our continuous effort to provide excellent customer service,
we have on-line customer response forms. We will ask you for information
such as your name and email address in order to improve our web
site and provide you personalized data. The only private information
we have about you is the information you choose to give to us by
providing us with feedback.
Any specific personal information regarding you (name, address,
email) will not be given or sold to any outside organization for
any purpose other than Wilhelm Heating and Air Conditioning, Inc
specifically assisting you in purchasing a heating or air conditioning
unit.
Feel free to contact
us if you have questions regarding our privacy policy.
Wilhelm
Heating & Air Conditioning, Inc.
802 4th Street, S.W.
Ruskin, FL 33570
Tel: (813) 641-1811
or (813) 641-COOL (2665)
Fax: (813) 641-1614
email: info@wilhelmac.com
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